Friendly efficient knowledgeable staff
Julie
14 May 2018
Friendly efficient knowledgeable staff
Joanne was very helpful in setting everything up . She explained everything very professionally.
Very friendly staff, secure easy to negotiate building, flexibility with my sudden start, helpful advice, good location.
Joanne was wonderful, efficient and very resourceful!
Lovely staff, clean rooms, easy and safe access
Good customer service Explained everything clearly Quick and easy
From beginning to end the service was incredibly flexible and easy to use. The online forms and check-in service allow you to fill in details at your own pace and the follow-up call from the staff allow for things to get booked in faster. I ended up mismanaging my time and calling to see if I could put my stuff in a day later and it was no problem at all. The staff (Joanne) on the day were so helpful and made it clear that if my stuff didn't fit in the storage room booked I could move to the next size up with no issues.
Quite simply down to the superb staff at the dept. The Manager Joe really went above the call of duty to help make the whole process of placing my items into storage at his depot a simple and stress free event.
Staff helpful and efficient. Also welcoming and good-humoured. Faultless.
The customer service that I received your advisor Joanne Chilton from your north finchley branch was fantastic! She was very knowledgeable and helpful,she went the extra mile to make sure that I was happy before I sign