Ease of use. Great location. Super friendly staff. Excellent communication.
Niamh
30 Jan 2017
Ease of use. Great location. Super friendly staff. Excellent communication.
polite and efficient
good customer service, and a very quick move in. Also got me in a smaller cheaper unit!
Very helpful staff. Lady on phone at central office and man in Fulham branch both V friendly and answered all my questions.
Staff very friendly. Accommodation very clean and tidy. Highly secure. Cheap for first time client.
Great customer service from Scott
overall experience was straight forward and welcoming. considering my first time using storage, i can hardly fault the experience and Bradley was a great help.
Generally a good experience, although some of the administrative side of things still seemed to take a while despite doing online check-in in advance.
The whole process was simple. Even the more complicated issues such as wine insurance were well handled. I was very impressed by how easy it was to check in and how pleasant the people were who one dealt with. Lydia was a real star and deserves a huge amount of the credit.
The whole operation took much longer than anticipated - lots of paper work and had to wait for trollies to become available. Better signage to the rooms would be appreciated. Staff were helpful.