great customer service, you do one thing and you do it well!
FB
2 Feb 2012
great customer service, you do one thing and you do it well!
Haven't ben this impressed for a long time. Really friendly bright staff. Very well thought-out business. One of the cleanest industrial facilities I've ever seen. 5 star.
Very helpful staff and easy to use facilities. Love the music too.
Extremely surprising service which provides far more than just storage. Very friendly and knowledgeable staff. We highly recommend them.
It was my first experience of self-storage and Mr Wicksteed of the Fulham store was patient, courteous and helpful. And he even recommended the best place in the area for lunch.
Patrick the store manager is extremely helpful. Great service!
I cannot fault my Big Yellow experience however, I knew exactly the length of time I would need the space for. It would have been useful to not have had to still give a week's notice of termination seen as I knew when I'd definitely be out. It was a busy time for me and I forgot to notify until 5 days before, so was charged for two days I didn't need.
This was the first time I've had to use a storage facility and Big Yellow have made the process as easy as it can be. Really helpful staff, good security. Very good service.
Was on a tight schedule during my move in date, but staff were really efficient to make sure everything was done quickly and well.
Friendly and helpful staff very easy service to use