Customer reviews for Gateshead Self Storage

I spoke with Ben initially, and he and others in the team tried to make sure it was always he and I who worked together while introducing themselves so I could start to have a working relationship with them, too. This move has had specific and traumatising events connected with it and Ben spoke gently and slowly, explaining everything as many times as I needed. Shock and trauma having such a detrimental on ones brain! His manner and description of the business assured me that what I needed was possible and straightforward. He was also clear about pricing.

John was fantastic in letting me know all i needed so that the move day was very easy. Thank you!

Researched on-line, confirmed detail on site and was advised by friendly and helpful staff who further explained the issues.

Madelyne Walker was excellent at all times.

The team were very professional and very accommodating - particularly Ben, Mads and John, who provided an excellent level of customer service.

I dealt with Madalyn who was very helpful, pleasant and talked me through the procedure from start to finish

Very friendly staff at the branch

Very friendly and helpful.

The team were lovely explained everything in detail of the procedure and what happens next

I have never used this type of storage place before and I was apprehensive but they made it so easy and effortless.