It's quite a complex procedure. But I recognise that is not Big Yellow's fault but a need to comply with anti-terrorist requirements.
Joseph
19 Jun 2020
It's quite a complex procedure. But I recognise that is not Big Yellow's fault but a need to comply with anti-terrorist requirements.
John and his team work hard to make the experience with big Yellow smooth and stress free
I was served by Charlotte, who was helpful, friendly and professional.
Good response from the team.
Charlotte & Gareth were incredibly helpful in aiding us with our enquiry. We felt at ease and assured with the total transparency we received. Very happy with our experience.
Gareth is an excellent ambassador for the company. Clear friendly advice. Faultless.
No problems
Very well, John and his team was extremely helpful and very friendly
Helpful to be able to look at different size options. Difficult to make immediate decision whether to agree to storage as price had to be confirmed later by email. Once decision made, process simple and easy, and we were moving in our items the same day.
I was throughly looked after by the Gloucester John makes a great coffee :) and Marie was top quality made moving house a lot less stressful great customer service would highly recommend