I was throughly looked after by the Gloucester John makes a great coffee :) and Marie was top quality made moving house a lot less stressful great customer service would highly recommend
Marie at Gloucester was truly wonderful helpful, kind, welcoming, nothing was too much trouble talked us through everything as we hadn’t used yellow storage before, we will definitely recommend using this store The Taylor’s
We just came to view, but Mo was so friendly, helpful and non pushy we booked a large unit for 3 months. He’s a credit to your company , we were not rushed , every thing explained fully and clearly and he’s so friendly, highly recommend our friends to come and see him lol
very easy from initial enquiry to moving in!
Mo in Gloucester was very helpful
Very impressive web presence, clear and concise. Matched only by the onsite team who were very professional and friendly. They have made a potentially difficult situation bearable.. thanks so much...
I just wanted to say thank you A gentleman called Mo was amazing and so help helpful. Thank you so much for everything
I got a quote online and Mo from Gloucester phoned and left a message letting me know I could get in touch if I had any questions. I phoned a few days later and had a very informative conversation resulting in my reserving a storage unit. Mo suggested I pop in and have a look when convenient to make sure the storage unit met my needs so I called in yesterday. Both Mo and his colleague Marie were really friendly and helpful. They answered all my questions and Mo showed me the unit and explained how everything works. I booked the unit and started moving things in today. Really friendly efficient staff - I will recommend Big Yellow storage to my friends and family.
An excellent service from the first call on, particular thanks to John and Marie who bent over backwards to help us.
John at the Gloucester branch was very accommodating and very flexible with our situation, staying behind after closing to make sure we got our storage locker and made everything stress free.