Customer reviews for Gloucester Self Storage

4.9 out of 5 stars
904 reviews
I got a quote online and Mo from Gloucester phoned and left a message letting me know I could get in touch if I had any questions. I phoned a few days later and had a very informative conversation resulting in my reserving a storage unit. Mo suggested I pop in and have a look when convenient to make sure the storage unit met my needs so I called in yesterday. Both Mo and his colleague Marie were really friendly and helpful. They answered all my questions and Mo showed me the unit and explained how everything works. I booked the unit and started moving things in today. Really friendly efficient staff - I will recommend Big Yellow storage to my friends and family.
Victoria
12 Jan 2020
An excellent service from the first call on, particular thanks to John and Marie who bent over backwards to help us.
Jennie
22 Dec 2019
John at the Gloucester branch was very accommodating and very flexible with our situation, staying behind after closing to make sure we got our storage locker and made everything stress free.
Craig
13 Dec 2019
Fantastic as always
Deborah
12 Dec 2019
Very good really good price helped a lot!
Sophie
2 Dec 2019
Marie handled my query very professionally and explained everything in great detail and phoned back when she said she would
Elaine
29 Nov 2019
All questions were explained in a professional friendly manner which made the transition very easy.
Angela
27 Nov 2019
Marie was extremely helpful throughout.
Roger
9 Nov 2019
Very friendly and organised. Serviced my wife and I with a much needed cuppa!
Edward
6 Nov 2019
Mo & John should have their own TV show - very welcoming, funny and reassuring whilst being throughly professional throughout. Very good customer care.
Oliver
1 Nov 2019