Customer reviews for Gloucester Self Storage

I have used big yellow intermittently over the past few years. The team always make it so easy thanks John, Lindsay and Marie!

The experience from the day requested a quote online to the time I walked through the front door was amazing. Friendly atmosphere, John, Lindsay and Marie were looking after me making sure the storage facilities meet my needs. Lindsay showed me the room which I thought would be ok but it turned out that this was too small so I was able to see room size up from the one I was viewing. Very professional from the first chat over the phone to the contract signing. Experience is really good and I am so happy I have chosen Big Yellow as my storage facility. Very well protected, cameras everywhere which make sit feel very safe too. Great job!

Easy to contact, both online and by phone Friendly staff who are extremely polite and helpful Local presence in my home location (Gloucester)

Exceptional customer service. From the initial enquiry with Marie to signing up and loading with John. Both a credit to the Big Yellow company

Extremely helpful staff. Have always done exactly what they said they would with follow up calls ect , and have been very helpful and made the whole storage experience easy.

I recieved wondrful service from lindsay and marie there very efficient with helping me check in

Great staff

Friendly and efficient staff (John,Lynsey and Marie at Gloucester) made the process so easy. Very helpful and an asset to the company from such a good team.

excellent service and affordable price John Isserwood and Marie

Customer service was very impressive