Good service, no pressure
Rhona
15 Jun 2017
Good service, no pressure
Very helpful staff and very pleased with their efficiency. Polite, friendly and even made me a coffee/
Excellent follow up from initial online quote. Easy to set up & suits my circumstances.
Excellent service ,lydia was very helpful and professional
I feel I was looked after v.well from my initial enquiry right through to leaving. Everything was explained clearly and it was pretty much a faultlessly executed process throughout!!
Booked in on line to save time. However, it took an unacceptable length of time to finalise all details on site. I was also charged incorrectly which then required a refund. My experience was in my view not great customer service
The receptionist (Marie) was professional, efficient and helpful. The move in process was clearly explained, and the price was as I had been quoted previously. Would definitely use again.
The lady on the front desk Lydia - just took control and sorted out all teh paperwork while we continued to load the facility allocated to us. She is an asset to the company
All aspects of the process were professional & friendly. The facility was spotless & really well managed
Friendly staff, informative, show multiple room options, process explained clearly, recognised us on return a few days later.