Pleasant service. Efficient and friendly staff.
Paul
17 Sep 2017
Pleasant service. Efficient and friendly staff.
The lady (can't remember her name but she had purple hair) that checked me in was really friendly and made the experience easy. She explained my bill when I miss understood. She's a real asset to your team,
Process was straightforward. Handy to be able to do paperwork at one Big yellow for storage at another.
Staff were helpful ,staff had a sense of humour too .put us at ease and made it a painless experience.
It provided all that we needed. Well informed. Shame about having to pay for a period upfront when we knew the precise time we needed. Hope the refund goes smoothly!
Great service very efficient check in. Friendly helpful staff. Clear instructions. Good explanations. A positive experience.
John was excellent and really helpful plus reminded me of the voucher I still had on my account.
Friendly and just down to earth staff.
This is the second time using big yellow, friendly helpful staff who remembered us from last time so everything was straightforward and our check in was quick and easy
1 st class communication and service from start to completion of my storage, the professional friendly and accurate way I was informed by Marie Roberts, Marie is a real asset to your organisation, would not hesitate to recommending her services to my friends and colleagues.