The lady Lydia was so helpful, I was worried that I would go in not knowing what to do, but she made it very clear and even helped me pick a room that would be suitable for my belongings. I have told my landlord who is also looking for storage what a great service I got
Pleasant service. Efficient and friendly staff.
Process was straightforward. Handy to be able to do paperwork at one Big yellow for storage at another.
The lady (can't remember her name but she had purple hair) that checked me in was really friendly and made the experience easy. She explained my bill when I miss understood. She's a real asset to your team,
Staff were helpful ,staff had a sense of humour too .put us at ease and made it a painless experience.
It provided all that we needed. Well informed. Shame about having to pay for a period upfront when we knew the precise time we needed. Hope the refund goes smoothly!
Great service very efficient check in. Friendly helpful staff. Clear instructions. Good explanations. A positive experience.
John was excellent and really helpful plus reminded me of the voucher I still had on my account.
Friendly and just down to earth staff.
This is the second time using big yellow, friendly helpful staff who remembered us from last time so everything was straightforward and our check in was quick and easy