The contact when i arrive yesterday - John was very helpful. I believe he understood we were tired from packing up during the day, and was accomodating in us being new with Big Yellow.
Everything explained well and given every chance to look at the room and make sure it fitted my needs. Marie at Gloucester was great
Friendly, open at the weekend. Able to sort us out storage immediately and upgraded the size of the space. All clear in what the process was.
Every helpful and friendly staff
Friendly helpful staff
I felt the service was very good
Really good customer service. Very efficient when moving in. Quick and easy.
After visiting the warehouse we were greeted with John he was very professional and looked after us including my disabled partner he also helped showing us different rooms and we changed to bigger also very happy with the deal he gave us also when we moved in Lydia book us in and was very helpful and friendly and polite and very well spoken and told us about the out of hours use so we upgraded we were very happy with the way she delt with us
Staff are courteous, friendly and helpful,
Excellent customer service, very organised, professional and friendly.