Very friendly member of staff. Offered me a cup of tea. Apologised because another customer was having a problem and he had to sort it out.
Marie
20 Mar 2017
Very friendly member of staff. Offered me a cup of tea. Apologised because another customer was having a problem and he had to sort it out.
Such amazing people offered coffee as soon as we got in Very efficient booking Previous phone conversations. positive, nothing too much touble
Easy to book. Good security. Clean. Availability of trollies, sack barrows, dollies. Clean customer loo. Helpful and friendly staff.
The contact when i arrive yesterday - John was very helpful. I believe he understood we were tired from packing up during the day, and was accomodating in us being new with Big Yellow.
Everything explained well and given every chance to look at the room and make sure it fitted my needs. Marie at Gloucester was great
Friendly, open at the weekend. Able to sort us out storage immediately and upgraded the size of the space. All clear in what the process was.
Every helpful and friendly staff
Friendly helpful staff
I felt the service was very good
Really good customer service. Very efficient when moving in. Quick and easy.