Customer reviews for Guildford Central Self Storage

Claudia and Dion have been so friendly and helpful throughout the whole process.

helpful and good communication skills..made some good suggestions re unit size and possible insurance coverage.

Deon was fantastic he responded to my enquiry so quickly. So was incredibly professional and has a happy demeanor. He made moving into storage a pleasant experience. I would highly recommend Deon and Big Yellow Self Storage to anyone based on my experience. Thumbs up Deon

All dealt with in a friendly and professional manner, very easy

Very well.

Easy communication on the phone. However confusion as i asked if price was "all inclusive and only excluding the padlock" and was assured it was, but as it turned out it was not all inclusive and the insurance was in addition to the price agreed. Not all that happy about that but of course cannot speak to anyone who has the history. Also, online check in allows you to progress to "complete" even if the detail of inventory is later determined to be insufficient. the online tool should not allow completion unless the detail is sufficient. This caused a delay and additional stress to me (and your employee as i was annoyed) as had to create the detail list at check-in.

Prompt, professional, friendly and welcoming

Very well, courteous friendly and helpful staff

I was dealt with by a customer services switchboard, she was incredibly helpful and understanding of the urgency of our situation

Great team at reception in guildford central store