Customer reviews for Guildford Slyfield Self Storage

Really efficient and helpful. Didn’t need anything explaining.

It was handled very well, and professionally. I wasn't hounded or pressured, the whole process was very easy and stress-free.

Excellent. Very friendly and helpful

Very well defined and thorough

Fantastic!!! Johnny from Guidlford have amazing advice and put me in touch with a removal man too - who was delightful! Very professional and pleasant people.

Initially spoke with Kelly at Guildford Central who was very professional, friendly and helpful, I was looking forward to meeting her when booking in on site. However was inadvertently taken to Guildford Slyfield, where Alex, Ian and Naz greeted me warmly and professionally, kindly sorting out my computer file transfer over to Slyfield, happily hosting me with proper cup of hot coffee and showing me "how it all works". The entire check-in experience was made very pleasant collectively by Kelly, Naz, Alex and Ian, cheers Emma

Naz was 10/10

Very informative and friendly

Very good thank you

Booking our self storage with Big Yellow was easy enough. There was a slight hiccup when I arrived to drop our belongings off, but this came about because my husband had made the booking whilst working abroad and the team requested to change details of the booking to accommodate my dealing direct with the Guildford facility. My husband became a little frustrated on the phone and all credit to Alex and Ian; their understanding and level of customer service was second to none. In a time where customer service is so often lacking, this was a breath of fresh air. So thank you to them both!!