brilliant
Janet
20 Feb 2020
brilliant
It was very easy, I've reserved online.
'Nazaneen' at the branch of Guildford Slyfield made the booking and move of my belongings into the storage space easy and stress free due to this being the first time of experiencing using storage space. She was friendly, understanding and extremely excellent in her customer service.
Brilliant from start to finish
Jonny did a great job in greeting us when we came to inquire about storage, he walked us thru the process and spent time to make sure we understood the requirements and procedures. He took us to the ubit and did a complete walk thru. We completed the online application process and when we came back Alex helped us finish - again extremely helpful, explained all the options and answered our questions. I fell 100% confident in the process and facility - and value for money.
Every procedure explained in detail.
Your employee Naz was exceptionally helpful and friendly as was her colleague Jonny.
Naz was brilliant
Sweet as a nut
my initial enquiry was handled very well! I had never used a storage company before and I was was delighted to find how helpful, professional and courteous the operator was. I would highly recommend Big Yellow Storage to my family and friends.