Customer reviews for Guildford Slyfield Self Storage

Very easy and stress free to book online naz and Ian was very helpful and professional.thet even offered me a tea or coffee . faultless

Slightly Tricky Website UX: i) There is a bit of a dis-join between the online check experience and then having to complete registration at the desk on arrival. The website should make it clearer that there are additional mandatory documentation steps before the agreement is signed i.e. it's not an exclusively digital experience to rent a yellow storage space. ii) After you enter your personal digits to create your entry code on the website, the site prefixes additional characters and it isn't entirely clear what's happened which is slightly confusing UX. However, this was made up for by Ian and Naz's superb customer service over the phone and once I had arrived at the facility.

Ian was great.

Made so welcome. Even had a coffee!!

Excellent! Staff were very helpful.

We went into Slyfield branch & talked to Johnny at the desk. He was very precise with information & was quite friendly & easy to talk to. Made the process very smooth for us.

Good

The process was explained In straight forward, jargon-less and easy terms to understand

All members of staff were fantastic with me. Really polite and helpful and Naz particularly went the extra mile to help me. Thank you!

Very easy. Seamless