It was handled very well - I was called by Alex, who works at the Guildford site which is greatly appreciated (rather than speaking to a call centre). He was knowledgeable and friendly and the process was very easy.
Alex followed up from beginning to end and met all my expectations
Our query was handled promptly ! Ian and zac where absolutely brilliant.
I was helped by two guys on the desk on the 22nd of January just after 9am. I forgot their names but can I add how great these two were at helping me and other people in the reception area. These two guys are examples of what customer service should really be like. 10/10
The team were great. Efficient, professional, helpful! Made us a cup of tea. Really impressed with the team.
Everyone I met was truly outstanding in their welcome and helpful manner, flexibility and assistance. I met with Conor, Zak and Alex.whi we’re perfect ambassadors for the firm.
Easy, friendly and very professional.
The whole process has been very straight forward and stress free. Alex assisted me in setting up my account and showed me how the facility worked, he was extremely helpful.
Simple and straightforward to book online, great initial discount. Rang office to confirm, spoke to helpful staff member who explained everything. Checked in online, again straightforward and time saving. Move in went smooth with assistance of staff member who was very helpful and professional. Very pleased with security systems at premises and easy of access to storage unit.
Good price - beat other quotes. Staff very friendly and helpful