Customer reviews for Guildford Slyfield Self Storage

Very informative and friendly

Very good thank you

Booking our self storage with Big Yellow was easy enough. There was a slight hiccup when I arrived to drop our belongings off, but this came about because my husband had made the booking whilst working abroad and the team requested to change details of the booking to accommodate my dealing direct with the Guildford facility. My husband became a little frustrated on the phone and all credit to Alex and Ian; their understanding and level of customer service was second to none. In a time where customer service is so often lacking, this was a breath of fresh air. So thank you to them both!!

brilliant

It was very easy, I've reserved online.

'Nazaneen' at the branch of Guildford Slyfield made the booking and move of my belongings into the storage space easy and stress free due to this being the first time of experiencing using storage space. She was friendly, understanding and extremely excellent in her customer service.

Brilliant from start to finish

Jonny did a great job in greeting us when we came to inquire about storage, he walked us thru the process and spent time to make sure we understood the requirements and procedures. He took us to the ubit and did a complete walk thru. We completed the online application process and when we came back Alex helped us finish - again extremely helpful, explained all the options and answered our questions. I fell 100% confident in the process and facility - and value for money.

Your employee Naz was exceptionally helpful and friendly as was her colleague Jonny.

Every procedure explained in detail.