Our query was handled promptly ! Ian and zac where absolutely brilliant.
Jeanine
1 Feb 2019
Our query was handled promptly ! Ian and zac where absolutely brilliant.
I was helped by two guys on the desk on the 22nd of January just after 9am. I forgot their names but can I add how great these two were at helping me and other people in the reception area. These two guys are examples of what customer service should really be like. 10/10
The team were great. Efficient, professional, helpful! Made us a cup of tea. Really impressed with the team.
Everyone I met was truly outstanding in their welcome and helpful manner, flexibility and assistance. I met with Conor, Zak and Alex.whi we’re perfect ambassadors for the firm.
Easy, friendly and very professional.
The whole process has been very straight forward and stress free. Alex assisted me in setting up my account and showed me how the facility worked, he was extremely helpful.
Simple and straightforward to book online, great initial discount. Rang office to confirm, spoke to helpful staff member who explained everything. Checked in online, again straightforward and time saving. Move in went smooth with assistance of staff member who was very helpful and professional. Very pleased with security systems at premises and easy of access to storage unit.
Good price - beat other quotes. Staff very friendly and helpful
Excellent service from beginning to moving our belongings in, dealt solely with Keith who was very helpful, polite and friendly.
Excellent facilities, super reception and staff, particularly Keith, made it easy to check in. It's really easy and logical to use and can't speak highly enough about Big Yellow from first impressions