We were delighted with the size of the accommodation we received and felt that the price was competitive. The venue was spotlessly clean and the staff were very helpful. We were very happy with the service received.
the overall feeling of the store was very good but there were a couple of things I thought could be improved. I only found one customer toilet and that was quite basic. There was a cold drinks vending machine but a coffee/tea would have been nice too. One of the members of staff was exceptionally kind and made a cup of coffee for my husband who arrived after a long drive. Good clean site and everyone very helpful. thanks
easy access, great staff and service, takes the stress out of where to put all that stuff!
As an international student at an area college I found it extremely practical to store my belongings during long absences. Their spaces are very clean, secure and easy to access. Big Yellow offers special pricing advantages, too. It's definitely worth talking to their competitors because one quickly discovers how much more value is provided for the money. I highly recommend Big Yellow to all students.
I have my life stored at Big Yellow! For the past three years I have been living in Kuwait. I return each summer and add to what I have in storage and always find the staff cheerful and helpfull. I feel safe in the knowledge that my stuff is secure - it is all I have in the world so this is a feeling I value. Big Yellow get a Big Yes from me!
Because i work during the week the only time I can access the storage without paying extra is Saturday morning, that should change, you close the office on Saturdau afternoon and Sunday for your benefit not the customer's.
When we needed another unit late in the day at very short notice your staff efficiently processed a unit which had just been vacated.
Using Big Yellow was convenient because of location, access, security, start up and close down! The staff delivered a fantastic service and communicating with them was really straightforward. I really appreciated the personal service they gave. You get exactly what they say you're going to get at Big Yellow and I tell all my friends to use you!
5 years of excellent service, helpful friendly staff, a spotlessly clean environment, what more could anyone want for the storage of their possessions?
I have been a big yellow customer for a few years now and I have always found the staff at my branch very helpful. For my storage needs it provides just the right service, very secure and yet easy to access should I need too. It means I can go on holiday safe in the knowledge my goods are in safe hands while I'm away.