The enquiry was handled with professionalism and a sense of humour. A fantastic way to get new business. The processes were explained and with the exception of one document that we were not advised about and subsequently found out about on our visit after pre registration, everything went to plan
Sam was amazing, she explained everything very well on how to enter after hours etc. Sam took the time to show me exactly where my storage unit was and how to access it.
Staff have been very friendly and helpful. Very approachable.
The ladies we have worked with at the Wycombe store have been so polite and helpful.
Sophie was incredible with her knowledge and took me through every step of the process seemlessly.
The ladies on the counter namely Sophie and Sam were excellent
Very helpful, the first time I have used storage and I thought she was excellent
Sam was excellent, friendly and very accommodating. Overall our experience was excellent and would recommend Big Yellow highly to all
Fantastic staff and everything explained perfectly. Ewa & Sam answered all my questions and are always to hand if you have any queries
Sam was extremely helpful and friendly.