Easy process friendly staff
Aaron
21 Aug 2017
Easy process friendly staff
Kate, kurt and Lloyd were all so lovely when cantacted over the phone and at reception. V professional, kind and good natured people. Thank you. I would like to add that you should include insurance into the storage fee as it is a nasty surprise in the total bill.
Kurt, the receptionist was really very friendly. He gave us advice in all the choices we have made at Big yellow storage. He is funny, yet really professional! Give this guy a raise!
Easy to use service.
Great customer service and experience
Kurt from Big Yellow hounslow was amazing and very helpful. It's my first time so it was a good experience.
The staff were very friendly and helpful and the service was great value for money
Really friendly service and really accommodating as well. Explained everything super clearly and outlined the steps and process of checking in really well. The person who assisted me was Lloyd. Thank you Lloyd!
Overall, the information provided, the followups were clear and very helpful.
detailed explanation. tried to suit personal needs. (Lloyd)