Great customer service and experience
Vivian
2 Aug 2017
Great customer service and experience
Kurt from Big Yellow hounslow was amazing and very helpful. It's my first time so it was a good experience.
The staff were very friendly and helpful and the service was great value for money
Really friendly service and really accommodating as well. Explained everything super clearly and outlined the steps and process of checking in really well. The person who assisted me was Lloyd. Thank you Lloyd!
Overall, the information provided, the followups were clear and very helpful.
detailed explanation. tried to suit personal needs. (Lloyd)
check in process very smooth, very helpful and knowledgeable staff.
Staff were polite, helpful and well mannered.
Customer service was so refreshing and reassuring. Everything was explained clearly and we were given a tour of how to access our goods. Kurt was very courteous and patient and very professional. I was very happy dealing with him. His colleague was very friendly too. You have a great team there and i would definitely recommend the experience, the deal etc.
Lady with red hair-Hounslow branch. Excellent service,much informative,great help. She is a real credit to your team