Customer reviews for Ilford Self Storage

Ross has dealt us in the most cooperative way. He was really helpful. ????

They were polite and helpful.

The member of staff was very clear on the sizes of units and the price structure. No pressure was applied to sign straight away. They were friendly and very understanding as to my require me ts.

Ally the store manager was amazing. Friendly and approachable and explained everything perfectly when we checked in. Booking online was easy and straightforward

Very well and clearly

Good

Friendly and helpful sales assistant called Ross Went through everything clearly and a bit of banter as well which is rare these days

Ross at the Ilford branch of The Big Yellow storage was fantastic, so understanding and couldn’t have been more helpful, we only had dealings with Alison on the phone and she was super helpful too. We go back forth and find TBYS so easy to use. I would definitely recommend TBYS at Ilford.

Both the initial enquiry and the move in to the storage space were excellent. Handled very professionally and everything was explained very clearly and made very easy. I spoke to Antony about the initial enquiry and he was really great - very efficient, helpful & informative. As was Ross when we moved into the storage space - really helpful, friendly and informative. Couldn't fault either of them - both excellent and a credit to the company.

Very well thanks Simple and clear information lady on a phone was very helpful and Ross on a front desk was even better. The process was smooth Thanks again to that wonderful team!