Friendly service over the phone, knowledgable and answered questions clearly, didn't push the sale. Very much appreciated.
Andrew
12 Feb 2021
Friendly service over the phone, knowledgable and answered questions clearly, didn't push the sale. Very much appreciated.
Everything was straight to the point and we'll explained by team especially by Ross. Very well!
This is the first time ive used Self storage, im moving between houses and the lady (Ally) who showed around the storage facility was superb. Litrally couldnt fault her, she was clear and gave really helpful advice. I walked away feeling glad i came across this storage place after a stressful day of moving
The Receptionist team are very fine.
Sam, Allison and Ross were absolutely great. Excellent customer service, cheerful and helpful considering the circumstances we find ourselves in. Answered every question or query that I had with genuine passion and professionalism. A credit to Big Yellow Storage.
My allocation of my unit was done in a very socially Distanced manner-I’m sure the teams,would have liked to have conducted business with me in a more,friendly professional manner,but I appreciate that this is not possible at this present time !
Informative , efficient and straight forward.
Very professional with excellent quality service and personal touch
really well and Lisa at ilford such a lovely and efficient person made it very easy she is an asset to your team !
Ross was great and very helpful