Very helpful, great communication.
Anastasiya
18 Jan 2021
Very helpful, great communication.
I was helped by Mark,Tristain and he did a great job of explaining everything and finding me a good price. I felt that he was genuinely trying to help, rather than just making a sale, which is why I ended up choosing Big Yellow
I had a great experience with big yellow self storage and I am very happy with this solution to keep my things safe during my visit to Brazil. Thanks all
Mark the manager at Kennington did a brilliant job. He has a very charming manner, he is helpful and professional.
I was shown around and moved in with Tristan who was an excellently friendly and helpful guy
Tim was very helpful with the initial booking process.
I did have a lot of questions but all of them were handled very very well from the WhatsApp contact option all the way down to the check-in with Tim who was absolutely exceptional
Tristram was brilliant from his prompt reply to my enquiry to helping me get late access to my storage room today when I had not realised it was bank holiday opening hours. He has be proactive and helpful at every stage.
Both team members Tim and Mark at the Kennington branch went above and beyond with help at the get go. Mark for his help on where to hire local van at a very good rate and Tim for his help going through the form with me, he never questioned or hesitated. Which I’m most grateful for with my eyes current status, I had surgery on the right eye and still waiting for my operation on the left eye next year.
The guys in the Kennington branch made it all very easy and stress free! Great service