Good customer service
James
9 Aug 2018
Good customer service
Anthony, who dealt with my enquiry and my check-in, was fantastic. Really responsive to my needs, able to ensure that I was getting the best combination of value, convenience and size of storage unit, and consistently going above and beyond to help. Also, the security system seems ingenious. Anthony Lai was the member of staff with whom I interacted.
It is easy for people to store their stuffs for short time or loNg time. And it is secure.
The serivice was very quick and the staff was friendly and efficient
Very competitive prices, especially with the 50% discount and the student discount, and amazing service (his name was Anthony)!! Also very secure and easy-to-use facilities. It is very appreciated that you get refunded for the days you paid but didn't use! The only negative thing is that the online checkin is a bit complicated when you don't have a UK address... but it didn't matter, I went to the office and they helped me do it. Thank you
friendly staff, clean and profesional space, good security and CCTV with personal entry code.
Pleasant responses, informative and pleasant experience. Well done James and Katie.
Awesome customer service from Hammad.
Very well organized; good online presence; lots of staff on-site; good explanations; clean reception and desk area
The service was fast, professional and went above and beyond. The manager of Kennington (surname Snow I believe) was very good indeed and helpful.