Karens service
Sean
25 Aug 2014
Karens service
It does seem quite a lot of fuss to organise though. A bit like how it always amazes me at how hard it is to rent a video. Even the number of questions in this survey is evidence that it is too hard.
I am happy my belongings are in a safe secure storage facility, everything fit as I had anticipated. Thank you
Extremely good; very impressive.
Very good
couldn't have gone better
amazing, very professional.
Overall I would say that the customer service I received from Jimmy and Michael at Big Yellow Kennington was outstanding. They really epitomised what I deem to be excellent customer service; friendly, helpful, knowledgable and polite. I had enquired with another storage company before Big Yellow, and was put off by the manner in which I was dealt with, so it was nice to find somewhere that treated their customers so well. The process was simple and I have no concerns about my business storage being in your facility, very happy to be using your services.
Check-in was easy, the facility was clean - perfect!
Very helpful staff, giving the best price possible, Military discount is a real bonus...thank you.