Customer reviews for Kennington Self Storage

4.8 out of 5 stars
1585 reviews
Your man on the phone was hopeless BUT the young chap running the show in Kennington was SUPERB.
James
30 Jul 2012
I found using Big Yellow Self Storage easy and convenient. Lack of trolleys on a Sat delayed me a little but I was told weekends were busy.
Daniel
26 Jul 2012
The manager and staff at the branch were really helpful and friendly. The manger made a difficult day for me a lot easier.
Rhian
19 Jul 2012
A very simple and professional experience. Everything explained and straightforward The storage facilities are modern clean safe and well maintained. This is NOT a windy dirty warehouse! Very pleased
Mills
17 Jul 2012
Next to a big tesco, a petrol station and with zipvan in the car park and less than 10 mins walk from vauxhall tube this couldn't be easier! Incredibly helpful staff - especially when I had to upgrade to a bigger room 2 weeks later. Easy to get in to and out of with out of hours access and would use again if needed. Note - if you have any furniture with a house move you need more than 30 sq ft!
Nissa
17 Jul 2012
We were on holidays in England and Europe and didn't want to carry all our luggage all the time so we hired a locker from Big Yellow at Kennington to store our big cases while we holidayed with smaller bags. It was very convenient and made our holiday so much easier.
Carol, Australia
10 Jul 2012
From the moment I first enquired about a space online, the service has been excellent. I have been called by friendly staff, adviced on everything I needed to know and been offered assistance in case of anything else. When I arrived at the branch to store my stuff the staff was very friendly, quick and efficient. Thank you to Paul at his colleagues for their help! Would recommed further and use it again.
Miriam K.
19 Jun 2012
The Building is hidden on a back street and difficult to locate. There is nowhere near enough parking. The staff attempted to be accommodating, but it was evident that there was no where near enough of them. It took 30 minutes to get served. The management seemed unconcerned by this. The signing in process was rushed and overly complicated. The building in itself serves its purpose, but dont expect to be served quickly or efficiently. Its also expensive.
John M
7 Jun 2012
Thanks to all the staff at Kennington Big Yellow.All the relevant information was easy to access,help provided when needed and it was all so easy.I booked everything on-line,checked in on the day and it was all done in an hour.I can go away knowing that my things are safely stored in a secure enviroment.
M.murraybrown
11 May 2012
The lady that served me, I think her name is Lauren if I am not mistaken, was so lovely. explained everything I needed to know, instead of throwing a whole lot information at me. The process was quick and easy, and stress free, which is ideal when your moving house. The actually storage room was so clean! I was recommended to Big Yellow by a friend, and I am glad they did.
Colette Tchantcho
2 Mar 2012