Customer reviews for Kennington Self Storage

I was so impressed with Big Yellow it honestly made what is usually very stressful, easy. The staff made a big difference.

the only bad thing is over the weekend there is often queue in the office.

Brilliant service. I came to London from Scotland. I had a traffic accident on the way which delayed my arrival to the store in London beyond my allowed Out OF Office Hours. I was accomodated on an emergency basis when I arrived and stored my stuff safely that night.

I was unsure if putting my items in storage was going to be the right option for me, but as soon as I called the Big Yellow store in Kennington with my questions, my doubts were immediately assuaged. The staff were so friendly, so helpful, and so willing to go through every little detail with me on the phone, I was instantly convinced. Any subsequent time I've had to contact the Big Yellow staff, they've always been extremely helpful. The store itself is bright and clean, and I honestly think I've probably had better customer service there than anywhere else in London.

When i signed for the stroage space the gentlemen that serverd us was very well informed about jhis job polite. HE even gave me excess to the premisses that evening so i could go and collect the stuff to bring back. Would most def use again the staff are great there very helpful

I had a great experience with bringing and setting up my things in storage. The information was explained ina a quick but easy to understand approach. Very positive staff member helped me set up my storage unit and complete the paperwork.

The staff have been nothing but briliant - helpful, accomodating and courteous.

I like the scurity of Big Yellow Kennington. However an area of improvement would be the number of large trolleys the storage facility has for customers to use. I feel the number of trolleys is inadequate for the number of customers that were there on the saturday that I visited.

Having never used storage before I am now definitely a fan! Big Yellow make it really easy to start storing

I like services of Big yellow self storage.Its secure and helpful as well.I think at least one branch of big yellow store have to be in India as well.I am sure this is one of the famous store in all over the Europe.It should be in every city of U.K.