Customer reviews for Kennington Self Storage

From the first phone call to Karen of Big Yellow in Kennington and subsequent calls to both Karen and Mark my move was a breeze. They are helpful, professional and made me feel that my move/ belongings were important to them as well as to me. Karen was helpful and informative with regard to costs and all related questions and answers re my move. Well done, and thank you. A move can be a very stressful experience ~ but this move was the easiest I have ever had to organise due to the helpful consideration from Karen and Mark at Big Yellow, Kennington

Is the first time I use one of this services, but im very happy with big yellow. After I made a booking of a room, they showed it to me and changed because it was too big. The staff was very nice to me at all times. The only this is that I didnt like is that the reception hours was my same working hours, so I had to purchase the extended entry, and anyway i just could use it until 23:00. It would be nice to have the extended until 1:00 in the morning at lease...

This is the first time I have needed to use a storage facility and am overly impressed with the professionalism (especially security) of the the whole operation and especially the staff, namely Karen Terry who kindly answered a number of annoying questions in a polite tone over the phone and patiently face to face. Both Karen and the Big Yellow facilities in particular are highly reccomended.

For a first experience using a storage facility, this was a fantastic experience. Use of the special offer (10% discount with nationwide mortgage, plus an additional 50% discount for the first 8 weeks), make it great value for a short-term storgage solution. Really easy to set-up, and like the on-line check-in to save time. Fantastic customer service from front-of-house staff which is a true rarity these days. Would recommend to others.

I had to get some things into storage last minute, and the staff was so helpful and friendly, it really helped decrease the stress of moving.

I was very impressed by the high professionalism and friendliness of the staff, especially Ms. Preda. It made this experience very pleasant.

This was just what i wanted... a clean and safe place to store my possessions for a while. The staff were fantastic.

Found it very easy to use and would certainly use the service again

i wouldn't recommend or ever use their services again!

The service was awesome. Great staff very friendly and helpful even if we were a disaster. Would recommend it to anyone!