Customer reviews for Kingston Self Storage

From my initial online enquiry Rosie was brilliant. She followed up quickly with a phone call and was extremely efficient and knowledgeable. I had four pallets of books delivered to you and the driver could only deliver them to the loading area. Rosie and her colleague Georgina went above and beyond the call of duty and got them into the storage unit for me. The pallets were really heavy and awkward to manoeuvre but Rosie and Georgina were terrific. They were both really impressive. A great, friendly, seamless service!

It was perfect - Georgia gave me some time to finalize my decision after she showed me the different sizes available. Online check-in was very convenient.

Very efficient, friendly, helpful service. Very professional and everything was explained very clearly. Georgia was extremely friendly and couldn’t have done more for us.

It was very professional handled. Found different options to choose from. They helped us finding the right one.

It was made easy and Georgia who handled my initial query was very efficient.

Very easy process, and no hassle when I had to change the move in date. Very friendly staff.

I’m very thankful with the team of Big Yellow Self Storage, that helped me very easy to book and move into storage space. They are respectful with the clients and know very good their job. Thank you !

Fantastic staff from first contact with Big Yellow. The only storage company to explain how space is sold in square foot (and what that looks like) and no cubic feet. I was confused as I knew I was hiring a 3D ' cubic' space. Only Big Yellow understood and explained. Other storers implied I was a bit foolish expecting to rent in cubic ft.

I thought the whole process was pretty seamless and for the most part clear on the pricing model.

My initial enquiry was handled very well. I was looking for a quote, which I received almost instantly. This was followed up by a phone call the following morning by Rahima Miah. All very well done. Thank you.