Customer reviews for Kingston Self Storage

4.9 out of 5 stars
1101 reviews
From my initial online enquiry Rosie was brilliant. She followed up quickly with a phone call and was extremely efficient and knowledgeable. I had four pallets of books delivered to you and the driver could only deliver them to the loading area. Rosie and her colleague Georgina went above and beyond the call of duty and got them into the storage unit for me. The pallets were really heavy and awkward to manoeuvre but Rosie and Georgina were terrific. They were both really impressive. A great, friendly, seamless service!
ANNA
15 Mar 2021
It was perfect - Georgia gave me some time to finalize my decision after she showed me the different sizes available. Online check-in was very convenient.
Wilma
14 Mar 2021
Very efficient, friendly, helpful service. Very professional and everything was explained very clearly. Georgia was extremely friendly and couldn’t have done more for us.
Anthony
6 Mar 2021
It was very professional handled. Found different options to choose from. They helped us finding the right one.
Sergio
4 Mar 2021
It was made easy and Georgia who handled my initial query was very efficient.
MARCIA
2 Mar 2021
Very easy process, and no hassle when I had to change the move in date. Very friendly staff.
Richard
2 Mar 2021
I’m very thankful with the team of Big Yellow Self Storage, that helped me very easy to book and move into storage space. They are respectful with the clients and know very good their job. Thank you !
NA
24 Feb 2021
Fantastic staff from first contact with Big Yellow. The only storage company to explain how space is sold in square foot (and what that looks like) and no cubic feet. I was confused as I knew I was hiring a 3D ' cubic' space. Only Big Yellow understood and explained. Other storers implied I was a bit foolish expecting to rent in cubic ft.
Elizabeth
23 Feb 2021
I thought the whole process was pretty seamless and for the most part clear on the pricing model.
Karl
10 Feb 2021
My initial enquiry was handled very well. I was looking for a quote, which I received almost instantly. This was followed up by a phone call the following morning by Rahima Miah. All very well done. Thank you.
Greg
30 Jan 2021