the staff at Kingston are very professional yet friendly, and the process was very clearly explained to me. I will definitely use the service in the future.
the whole experience was dealt with politely,efficiently and professionally. I would use this service again.
Moved in Saturday and Dion (manager) was extremely helpful and made it all seem easy. Overall Yellow Storage is very good but think its a bit pricey considering the amount of space you actually get. Also feel that if you wish to access your storage out of hours then you have to have special instructions or induction into what is required. Apart from these two minor quibbles - I am glad I choose to store my things somewhere safe, well lit and organized rather than a garage or rented room somewhere. Also think the use of trolleys and equipment very useful in moving things in with out too much huffing and puffing !
The staff at the Kingston office; Dion and Laura were courteous and eager and gave me complete confidence. I find the experience with Big Yellow so far surpasses my expectations and I will definitely use them again as well as recommend to friends.
Customer service was beyond helpful from initial quote to moving in. The building was clean, and parking/ loading convenient.
and clean facilities. Nice and convenient with plenty of parking space.
I have appreciated to be served very efficiently and quickly.
The service at Big Yellow Storage is excellent. The staff were really helpful and friendly. The process of moving in and drawing up the contracts was very quick and easy. The facility is very clean and secure. I was very impressed with the security features, which made me feel good about storing my things there. Overall I think it is an excellent store and would definately reccomend it to others.
My student let came to an end in May and as my new lease didn't start until July I needed somewhere to safely store my belongings. The Big Yellow Storage has small units available and is deal for students like me. It's safe, secure and clean and the staff are very helpful.
Arriving ona Saturday afternoon with a van full of belongings and minimal spatial awareness it was with a little trepidation that I approached teh desk No need! The booking in took rather longer tahn anticipated however was clearly explained and thorough My benefit was thatthe book in meant by nephew & brother completed all teh van un;oading and I simply signed forms and paid! Good experience and I left feeling secure and sure that my posessions were stoerd safely in good hands!