These guys couldn't do enough for us. Showed us a couple of room sizes, talked us through what we had, best options and access types that worked for us.
Everything was exactly the way it should be. I'm impressed and thats not easy.
We were introduced to the Storage facilities by Dion who couldn't have been more helpful, he explained everything quickly and efficiently set up our contract.
I have never met such helpful, friendly, informative staff...I would definitely use this facility again because of the staff.
Big Yellow got me out of a crisis when my house wasn't ready to move into and I had to find somewhere to store the contents of a 4 bedroomed house at very short notice. The staff were all helpful and explained everything very professionally and clearly, and I felt reassured that my possessions would be kept safe and secure while at Big Yellow. I would definitely use them again!
I was moving from one place to another with a gap of a couple of weeks between both. The big yellow self storage was the perfect solution to store everything until I was able to move in. Very friendly staff, great location (Kingston upon Thames), great objects such as trolleys were accessible for everybody at a very cheap price compared to other solutions. I would hardly recommend the big yellow self storage to everybody in need of a temporary or long term storage place. Michel Ommeganck
Very good service the only negative was on the day I moved my stuff in one of the lifts did not work so it made it a bit slower apart from that clean and secure. No problems.
I have used self storage before, even Big Yellow, but have never come across a branch that was as helpful and polite as the Kinsgston one.
I had to clear everything out of my property and storing it at Yellow Box has been so convenient. The staff are very helpful and the place is easy to get to and use. It's handy to have moving equipment on site to use if needed. It is well lit and clean.
Good storage facility, very clean, good parking, feels safe, very nice and helpful staff. Only gripe is the dreadful music piped through the PA system.