Everything went so quick. Absolutely proffesionals. They also helped me choose the perfect sotrage for me and I saved money.
Joanna
10 Jan 2018
Everything went so quick. Absolutely proffesionals. They also helped me choose the perfect sotrage for me and I saved money.
Edwin was professional and polite
Very polite and friendly staff, warm welcome. Good space.
The team at Luton are just fantastic. From Jonny creating the initial quote and completely understanding and listening to my needs to create a decent solution. The onto Rebecca who facilitated the the booking efficiently and comprehensively, and then later resolving an issue I had with a faulty door upon my storage unit, Edwin and Rebecca attempted to fix the problematic door, and then were able to draught in a technician to fix the door before 6pm that same day whilst giving me peace of mind that they were going to keep an eye out over my contents whilst the door was broken in an open position
Great guy who was in the office. Very helpful and took us through everything we needed to know. John was very helpful.
It is the second time I store my belongings in the same place. And the member staff are all the same. Very polite and good colaboration. Good friendship!
The staff where very helpful and the service was excellent. The manager John I think, made everything quick and simple for me and I was very happy with his service. His attention to customers is above and beyond.
Great service from Edwin explaining everything to us walking around showing us not just telling us vary friendly and great customer service from him thank u Edwin if u see this made it simple and easy for us
A great experience! Edwin from reception was very polite, his customer service was at a high standard. He is very professional . The rooms were clean and the facilities were great - there are trolleys provided and you can gain access during office hours at any time.
This is the second time I am using big yellow storage and the customer service experience is second to none.