Customer reviews for Luton Self Storage

4.8 out of 5 stars
791 reviews
Very easy booking process from start to finish. The online check in made our actual moving in day stress free. The staff at the end of the phone and at the storage unit itself couldn't have been more helpful. 10 out 10
Donna
15 Nov 2017
Very helpful and professional team. Clear instructions given. Very patient when I had to change moving in dates. Recommended good drivers to help with moving.
Karlene
12 Nov 2017
Edwin was extremely helpful - I needed space for all my stuff in my house with less than a days notice after a property rental fell through, he organised space for me, and extra capacity when I found I had more stuff than initially expected. He made all the difference in what was a very stressful time. The facility itself was clean and well organised.
Alexander
9 Nov 2017
The customer service of Manager Johnny on all our dealings from booking and arriving. Nothing was too much trouble. The lovely cup of coffee when we arrived was gratefully received!
Lisa
6 Nov 2017
Everything was very straightforward. I was served by Edwin he was so helpful and very friedndly. I was shown the size of the room beforehand and payment was explained throughly. With giving notice and if need be paying for more storage
Rebecca
2 Oct 2017
Everyone I have spoken with have been very kind and helpful, this makes it easier in a very stressful situation of moving. Rebecca the was first person I spoke with and she couldn't have been more helpful.
Catherine
29 Sep 2017
good customer service
Benjamin
24 Sep 2017
Very helpful and pleasant staff
Adam
19 Sep 2017
very friendly staff
Shahid
18 Sep 2017
The check-in/move-in experience was seamless and the member of staff (Rebecca) was very friendly, courteous and willing to help.
Adam
13 Sep 2017