Customer reviews for Luton Self Storage

I been greatly well come

Clean, carefully managed premises. Helpful staff

Rebecca Pugh who served and looked after us was patient and professional.

The staff were very helpful and friendly and very efficient and gave excellent service. Nothing was too much trouble for them

Staff friendly and efficient. Edwin very good,had a common interest in football. Explained the insurance details and how I could claim the insurance back once I had proof of insurance.

Helpful, friendly staff. He was happy and have me all the information I required. I would have given a higher score but as there was only one person working there we were left waiting for 20 minutes outside whilst the member of staff was dealing with an accident in one of the corridors. I think two people working there would have solved that.

Good service and facilities - yet appears to be expensive. May well change supplier further down the line if the cost becomes too high.

Johnnie and Edwin were both pleasant to deal with. In particular Johnnie, who was exceptionally helpful on the day that we moved our goods into the unit.

From first contact on the internet chat, through arrival, booking in, storage and then check out and refund the service we received was exemplary, cordial and informative. Excellent level of customer attention, even to asking if we had had a good holiday. I would like to thank JONATHAN MCCONNELL, Big Yellow Luton, for his time, explanation of the system and how self storage works, efficiency and attention to detail.

The staff is doing very kind and helpful I think he made easy way to do every think yesterday Thanks