The staff were very efficient and very nice and explained everything in detail. I was impressed with the cleanliness of the storage space. Also this site is very convenient to get to.
Very friendly and professional staff on each visit and on the telephone.
I found the staff at Big Yellow in Merton (Martin, in particular) to be wonderfully helpful and patient. They answered all my questions, gave me everything I needed, and were very prompt in giving me the information about my refund when I didn't use the container for a whole month. Highly recommended.
Good storage space and good value. Tall storage rooms so easy to stack high and maximum the area.
The staff were extremely helpful, co-operative and willing to help whenever I called. The refund was in my account within 3 days.
staff were so helpful, really did their best to help me to solve a problem, nothing was too much trouble
Having never used storage before I was dubious about leaving all my possessions but the staff at Big Yellow Storage were very helpful and the facilities were clean, safe and secure. Everything was explained to me clearly so I knew exactly how much everything was going to cost and how to best use the service. They also assisted me in finding a 'man with a van' to ensure my moving day went as smoothly as possible. They definately take the stress out of moving and storage, highly recommended!
It's been great to clear out some of the clutter from our flat but know that it's somewhere safe
It was my first experince of using public storage, but after using Big Yellow storage in Morden road, I can say I will use their service in the future and definitly recommend them to others.
Very easy to use and location very convenient for us and good value for money. The staff were really helpful. My only small quibble is the amount of paperwork that needs to be done at the store. Even though i had done my admin on line prior to arriving at the store, it still took nearly half an hour to complete the paperwork before we could unload into our room. As we were paying our van driver by the hour,this bumped the transport costs up.