Easy and efficient check in. It felt very secure and trust Big Yellow to look after my stuff. The reception staff were lovely and helpful
Frederick
27 Feb 2022
Easy and efficient check in. It felt very secure and trust Big Yellow to look after my stuff. The reception staff were lovely and helpful
Knew what they were talking about, good knowledge, very friendly and helpful, dealt with a lady called Devon and she was great.
Easy process to get a quote, very nice explainer video, great experience leading up to the first check-in and very friendly staff on hand for the paperwork.
The whole process of renting the space is straightforward. Also, the access on the premises is very easy, during working hours or out of it.
I have used Big Yellow in the past whilst I lived i London. I knew I coud expect the same level of service and I was not disappointed . Christian and Emma were very helpful, professional and friendly.
Friendly and efficient service
so helpful and friendly
The 2 ladies on reception were super helpful and friendly and made everything so easy. During the stress of moving that was definitely welcome.
I was all new to self-storage and admittedly quite stressed as well with a work relocation ahead of me. However, I couldn’t have been luckier: Christian was extremely friendly yet particularly professional when it came to explain all the various details/procedures, making it as seamless as possible and showing what “going the extra mile” and “representing the brand” really means. Thanks very much indeed.
Great customer service and was able really help in a tricky situation