The customer service we received from Brieann when we arrived to complete all the paper was excellent. Nothing was to much trouble for her to explain & take us to our unit.
From the start the staff were very helpful and friendly.
Easy and efficient check in. It felt very secure and trust Big Yellow to look after my stuff. The reception staff were lovely and helpful
Knew what they were talking about, good knowledge, very friendly and helpful, dealt with a lady called Devon and she was great.
The whole process of renting the space is straightforward. Also, the access on the premises is very easy, during working hours or out of it.
Easy process to get a quote, very nice explainer video, great experience leading up to the first check-in and very friendly staff on hand for the paperwork.
I have used Big Yellow in the past whilst I lived i London. I knew I coud expect the same level of service and I was not disappointed . Christian and Emma were very helpful, professional and friendly.
Friendly and efficient service
so helpful and friendly
The 2 ladies on reception were super helpful and friendly and made everything so easy. During the stress of moving that was definitely welcome.