Customer reviews for Milton Keynes Self Storage

Initial enquiry dealt with very quickly and courteously; found Joe very helpful. The process for booking in - physically - took much longer than I expected and I think it would be good to tell people they could be there for up to an hour! Moving into storage was simple BUT we had to book additional storage space despite me triple checking during my booking that 200sq ft would be enough. It turns it out it wasn’t and we had the hassle and stress late on moving day, on Friday, of booking additional space. This was on a different floor to the original space and we therefore were charged a extra by the removals firm. So whilst most of the experience has been positive, we aren’t happy at the extra charges particularly given I stated several times my concerns about the size of the storage.

Handled very well with someone calling me back within an hour of my initial web enquiry Person on the phone was very helpful and informed and was able to guide me to the correct size of storage for my needs

Professional friendly accommodating staff who explained the process.

Long process to get set up

Excellent customer service from Joe and Georgie(?) at Big Yellow Milton Keynes.

As i am a returning customer i felt really welcome and everything was easy doing it online.

Georgie made the whole process easy, I would definitely recommend

I thought that this whole process was made as trouble free as possible

very efficient

Georgie and Joe are amazing