The website was clear and easy to navigate. The personal service in Reception was excellent, We were greeted by friendly faces and everything we needed to know was made clear. We were first helped by Aqua, who helped us choose the right sized unit for our needs and explained the costs, etc., and on our return by Robyn, who completed the paperwork and helped us to negotiate the alarm, etc.
Excellent service by Robyn from Milton Keynes
Always prompt service. Robin was brilliant. Negotiated a discounted rate as I will have unit for a year.
Daren, was extremely helpful made the move in and the move out very smooth. Gave good suggestions of movers.
Easy to use. Quick, simple.
Easy website to navigate. Telephone conversation while getting quote was great. Well informed and very clear. Staff at the MK branch were fantastic.
very easy to find .very easy to book Mr Jason Simpson was very quick and professional
The manager made our re-introduction to Big Yellow feel like a real welcome home! He took particular care of my blind wife, so that she could share all the information, & clearly understood where there were hurdles to surmount. He made our initial visit/deposit easy, and was not only informative but had a very engaging personality which created a welcome relief from tension. He was very clear about safety and security matters, which as an ex-stores manager I particularly noticed, and made clear that the staff were particularly helpful with regard to disability matters. Both my wife and I also have mobility impairments so knowing that there are people on hand is very reassuring.
Very helpful and nothing was too much trouble. Jason at your Milton Keynes branch was fantastic a very pleasant experience start to finish
easy and effiecient