Customer reviews for Milton Keynes Self Storage

Dear Sirs, Where customer service is extremely important, I know that most people have cause to complain. But I also believe that when excellent customer service is given, it should also be acknowledged. I recently used your storage facilities and I can truly say that I was pleasantly surprised. From the moment that we entered the sales staff (whom I now know to be Aqua and Cristin) provided what I can only describe at exceptional customer service. Not only were they extremely pleasant and approachable but they were happy to answer all and any questions that we had whilst giving us a clear understanding of all procedures. I have been in customer service for over 30 years and it is quite rare to find good or even great customer service. But what we experienced that day is nothing less than exceptional and your company should be really proud. I do not know if you have a reward system but if you do, please could you reward them on not only my behalf but on behalf of the other customers which I have no doubt have received the same service as I have. As you know customer service can either make or break a company and I can definitely say without a doubt that you definitely have it right with this store. When you are looking for a flagship store you should really consider using this one to highlight examples of excellent customer service. I am writing because I think that it is very important to acknowledge it when such a service has been provided. Please thank the team on my behalf for providing such a wonderful service. Not only would I use the service again but I would not hesitate to recommend you to anyone who needed storage facilities. Thank you very much and kindest regards

Easy and pleasant people to deal with.

Polite efficient staff talked through the whole process.

Robyn was very helpful and explained everything very well. The premises are easy to access and the room was perfect for my needs. I have full confidence that my possessions will be safe in Big Yellow Storage.

The service given by staff was excellent.

the receptionists were extremely helpful and nothing was too much trouble to help. unfortunately I cannot remember their names but both were great.

Staff very friendly and welcoming explained very really well very happy with everything took snit of stress away for myself great job

Staff where very helpful and explained how the storage works and operated so it was easy to understand and use the facility.

Very professional, helpful staff, easy process, good facilities. Dealt with Aqua.

I was informed well over the phone before i went to the store. And at the store all the necessary information was added. I am satisfied!