Customer reviews for New Cross Self Storage

The team was very warm and welcoming, despite it being my first ever experience with a storage, I was helped very very much

Good, all made sense and easy to arrange.

Friendly and helpful

Absolutely first class service and communication. Adina was an excellent ambassador for Big Yellow.

Online process was straightforward and quite easy to navigate to my chosen options. Please note although below I have noted value for money, other factors that made it a deciding factor for me were location, quality of the locker units and overall the good customer service I received whilst in the store.

Amazing service and seamless check in. Mariola was great and ensured we had the best space possible for the size I’d purchased...would definitely recommend.

Ben, George and Adina made it extremely simple and clear all the way from the initial inquiry to the check in. It was a straight forward and painless experience. Really appreciated!

The staff that helped us with our booking on Friday 19th were excellent.

Ben and George helped me from my initial enquiry through to moving in. I looked at other storage facilities but was impressed by the customer service service in store so chose Big Yellow. He was professional, friendly and explained everything well. Thanks

Very easy experience