Very well handled - they recognised me as a past customer and found my details on the system, which, given I used the store 12 months previously I was very impressed by!
I called multiple times regarding inquiries and booking of a storage place. Adina and George were great. I went through a very smooth, well explained and easy process to check-in.
The New Cross team were (and continue to be) very friendly and very helpful. I have dealt with Mariola and George mostly and they are lovely people who explain everything perfectly. I did not expect front line service like this.
Andina was great!
Very clear - all questions answered
I had amazing experience considering that it was my first time using yellow storage. The staff member Adina was very helpful. Not only with her explaintions but also with her recommendation and as a result I was able to save some money. Definitely a 10 out of 10 experience.
The team at Big Yellow New Cross had help me so much in choosing the right unit for my need, the booking and move into my storage was so easy and straightforward
The whole process was easy and well explained. It’s my second time using this service, and the staff is always welcoming and friendly
Mariola was simply outstanding. Helpful, informative, friendly and efficient.
Really good - website very clear; excellent clear concise and friendly communication from Adina by phone and then George on arrival.