The procedure was a bit long but the staff are so helpful
Quang
14 Nov 2020
The procedure was a bit long but the staff are so helpful
My initial enquiry was handled very well. Your staff were very helpful looking for the best deal to accommodate me. I was shown two different units to give me an idea on the size. Everything was explained thoroughly and was able to ask questions if unsure of anything. The staff was very professional and polite.
Very well, all questions answered and the staff were lovely
Handled very well with a more suitable package offered for my storage needs.
From the inquiry to the booking and then the move, everything was straightforward and easy to do. Very quick to answer queries and questions on the booking and moving process.
Service excellent.very personable on the phone and in person.Two people worth mentioning Ben and especially George who was checking me in excellent customer service,very helpful and kind. Great service will reccomend to friends! Best,Joanna Short
Excellent
Lovely members of staff! Mariola was fantastic! Upgraded my room, felt very covid safe and answers all my questions. Easy process, very happy. Will definitely be a returning customer!
It was a great experience, very professional even though the registration process does take a fair amount of time.
Everything was very well organised, efficient and the staff were helpful. Ben in the New Cross office was exemplary and made everything very easy. Would definitely use them again.