Adina made the entire process run smoothly. She went through everything carefully with me and was very polite. Treated me not just as a customer but also as a friend. Would definitely use again.
Very well indeed. I got all the information I needed and we had a laugh as we went along. The only issue was a slight mix up on latest arrival time on the day (I was initially told 5pm and had planned around this, but was then told 4pm on the day) but when I spoke to the team on the day they were very accommodating and it was all fine.
The team at Big yellow Storage in new cross were extremely helpful - both in the initial to check that I booked the right room for me and on the day, Dave was great and made the process really simple
I’d say that there was maybe to many calls before Check-in but the Check-in clerk was amazing, really went for the extra mile! Well done
Very well, easy to book
David and George were brilliant, made the whole process super easy and are brilliant representatives of Big Yellow!
Super efficient, friendly, clear.
It was a very straight forward process which I was originally apprehensive about but your staff made the process stress free.
easy online application, follow up phone calls were very friendly and informative, check-in was easy and well done, overall good experience
pretty straight forward and fast. the team were efficient and polite. maybe a bit pushy, we got a lot of phone calls!