I initially spoke to a woman at Big Yellow Storage New Cross who I think was called Diana or something similar - she was absolutely lovely, so helpful and friendly and explained the costs involved in a really clear easy to understand way. When I arrived at Big Yellow on Saturday 4 April the two women on duty were similarly helpful and clear. Amazing service.
Best experience using self storage ever.. Everybody was very professional and explained things.. Highly recommended
Staff has been absolutely perfect in making this the simplest process.
Perfectly
I have been dealing with Lauren from my first enquiry right through to moving my stuff in and she has been FANTASTIC all the way through ,I would recommend that anybody visiting the store should deal with her...……….
George was very professional, kind and helpful.
The online process was fine! I was really impressed when I came in store however the team were great, especially George and the ladies name I've forgotten now (sorry). We were offered tea and it was a really smooth process.
I received a very professional and informative phone call that told me everything I needed to know.
The team were amazing both over the phone and in-person. The process was explained clearly and everything was done efficiently and professionally.
Everything was explained perfectly on the phone and in store.