I liked that a representative called me about my quote as I wasn't sure what size space I'd need. The staff were very friendly and helpful when checking in and I had no issues
I should be given a copy of all the documents I signed on the day. I still have not received any in the email or in the post yet and would like a copy of all the documents I signed on the day please.
It was really straightforward. The Manager David called me and helped clarify a few things, and explained to me the costs and processes, this assistance at the initial stage was really beneficial.
Lovely friendly, helpful staff
The service was great, very helpful and polite and everything was explained perfectly.
The whole process from calling Big Yellow through to the check in and being shown how to use the storage space was excellent. David made the whole process very clear and easy.
Lauren has provided absolute top service from beginning till end.
Alan was extremely helpful - I came in just before closing time yet he took the time to answer my questions, show me the size container I would need and put a booking in for me.
She was Excellent and very helpful
Very well, they followed up to ask if I had any further questions. It was easy moving in and Dave was great at the New Cross branch - very informative, simple and helpful.