The team at Big yellow Storage in new cross were extremely helpful - both in the initial to check that I booked the right room for me and on the day, Dave was great and made the process really simple
Very well, easy to book
David and George were brilliant, made the whole process super easy and are brilliant representatives of Big Yellow!
Super efficient, friendly, clear.
It was a very straight forward process which I was originally apprehensive about but your staff made the process stress free.
pretty straight forward and fast. the team were efficient and polite. maybe a bit pushy, we got a lot of phone calls!
easy online application, follow up phone calls were very friendly and informative, check-in was easy and well done, overall good experience
Everything was nice and easy. Friendly staff
My enquiry was dealt with quickly and I didn't have to wait to be spoken too.
George was extremely helpful and attentive explaining the process, answering questions, taking care of things even before my arrival (he called multiple times with information, helping me to plan my check-in and arrival). This has neutralised any sort of extreme stress about moving my items into storage, making me feel that there is a trustworthy person who would take any step possible to make this process (which was unfamiliar to me as this is the first time I am using self-storage services) as comfortable as can be.