Customer reviews for New Cross Self Storage

Everything was dealt were well by George who explained clearly to me how things work at BYS. It was very easy and quick to get hold of my storage room.

Extremely straight forward, informative and kind customer service. Very attentive so everything was quite simple

Amy at main branah was so kindrunk and helpful can't price her enough to, she made the very sad reason why I had to hire storage more supported and go smooth including the Van go company she recommended to help move furniture when equally were amazing. The two staff at the Big Yellow were sympathetic and helpful making the whole experience go smoothly Many thanks to everyone

Very polite, helpful staff on the phone assisting with my initial booking enquiries.

The process was easy and it was clear what I needed to do.

Super easy and quick to move into the storage space. Everything was handled well.

Extremely easy. Team at the site was extremely helpfull, especially Val

The process was easy and responses and clarification was completed in a timely manner.

The initial online booking process and check in was seamless – really quick and clear. The in-person completion was also great, not least because Val was utterly charming, efficient and genial. Quite the best customer service/experience i've had in ages.

Val and Lauren, who were the staff on duty, were super friendly and very helpful. The process was easy to follow, Val explained everything step by step then took me to the unit. Even consulting me that for the amount of items hat I had, a smaller unit may fit, rather than the bigger unit I had booked.