Customer reviews for New Cross Self Storage

Staff has been absolutely perfect in making this the simplest process.

George was very professional, kind and helpful.

The online process was fine! I was really impressed when I came in store however the team were great, especially George and the ladies name I've forgotten now (sorry). We were offered tea and it was a really smooth process.

The team were amazing both over the phone and in-person. The process was explained clearly and everything was done efficiently and professionally.

I received a very professional and informative phone call that told me everything I needed to know.

I was very happy with the level of customer service especially being called about my reservation and given all useful information regarding my stay.

Everything was explained perfectly on the phone and in store.

Really well - dealt mostly with George who was incredibly helpful throughout.

I made a reservation on line and immediately afterwards received a telephone call from a very polite young man, George, outlining the process,how much I would have to pay initially, the unit number and opening hours of the store. When I called in the following day George was very polite and respectful and he ran through the process again, showed me the unit, explained the entry and exit codes and then went through the signing up process. Throughout George was very efficient but chatty and friendly at the same time. A real asset to your business! His colleague Dave was also very friendly. I observed him dealing with other customers and his manner was polite and respectful.

The guys at the desk were really good. Nice, very helpful, quick on their feet. The process was very smooth and painless. They should get a raise.